Companies to Avoid Due To Their Actions During the COVID-19 Pandemic

There are many "bad actors" out there trying to take advantage of the COVID-19 pandemic in America. Some large, very profitable businesses are requesting grants or loans meant for small businesses, the backbone of the economy.  Some of these companies have returned the money, but only after a backlash from the media and public. The … Continue reading Companies to Avoid Due To Their Actions During the COVID-19 Pandemic

Customer Service Failure: Vons

Last weekend I received an email from Vons to get a free delivery from their home delivery service. Since I was stuck working all weekend, I thought I'd save some time and take them up on their offer. I have used their service before when I was unable to make it to the store. Once … Continue reading Customer Service Failure: Vons

McDonalds Likes to Pass the Buck

I wrote to McDonald's the other day letting them know I was over changed AGAIN at the local store near where I live. Also to complain that they continuously leave an item out of my order. Below is their lame response... nice way to pass the buck guys!Hello David: Thank you for your comments regarding … Continue reading McDonalds Likes to Pass the Buck

Do Not Get Fooled by the Circuit City Going Out of Business Sale

So I've seen the commercials on TV, Circuit City is (finally) going out of business! So I thought I would take advantage of it and while doing errands today thought I'd stop by the one nearest to me. I had a few items in mind, not that I can afford it but I have been … Continue reading Do Not Get Fooled by the Circuit City Going Out of Business Sale

FedEx Nickel and Dimes Your Shipment Cost

For the first time in a long time I shipped something via my account with FedEx. I was totally surprised when besides the shipment cost they also charged me with:Home Delivery! What gives. Are they penalizing us if we want to ship to a personal address?!?!?!?!?!Fuel Surcharge??? Didn't the cost of gas go way down??They … Continue reading FedEx Nickel and Dimes Your Shipment Cost

Customer Service – Not What It Use To Be

In this day of age with the Internet, you would think customer service would be better? Well I'm amazed at how many large companies totally ignore you when you send them an email or submit a support request. Below are companies that I never hear from or they take a long time. I will also … Continue reading Customer Service – Not What It Use To Be